remote control lights has 2 lights on only was it stuck?

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My dad sent me a F196 (sg900) smart drone. I turned it on the remote and the drone. The remote lights has only 2 lights on. I know how to turn it off but it won’t. It was full charged and the remote can’t control the drone how do i fix this? Does my remote control hanged?

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I’m not sure how to help here. It sounds like the remote is not bound to the receiver.  Take props off then verify that you have control of the drone before taking it airborne.

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